Shipping Policy
Shipping Policy
1. Introduction
BE YOU is committed to delivering your streetwear items safely and on time. This Shipping Policy outlines how we process and deliver your orders.
2. Processing Time
Orders are processed within 2–5 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed the next business day.
3. Shipping Methods & Delivery Times
We use trusted courier services for all deliveries.
Standard delivery usually takes 3–7 business days, depending on your location.
Delivery times may vary due to public holidays, weather, or courier delays.
4. Shipping Costs
Shipping fees are calculated at checkout based on your location and order weight.
Free shipping promotions may apply for qualifying orders (check website for details).
5. Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS.
You can use this number to monitor your delivery status.
6. International Shipping
Currently, BE YOU ships within South Africa only.
International shipping may be available in the future — updates will be posted on our website.
7. Lost or Damaged Shipments
BE YOU is not responsible for shipments lost due to incorrect addresses.
If an item arrives damaged, contact us within 48 hours of delivery with photos. We will arrange a replacement or refund.
8. Changes to Shipping Policy
We reserve the right to update this policy at any time. Changes will be posted on this page.
9. Contact Information
For any shipping inquiries:
📞 065 967 9862